So, the company I work for has an account with UPS, we don't use it very often but today we've needed it.
Due to some technical issues on this end I can't receive emails from the ups.com domain, which means I can't retrieve the lost password. This obviously means I can't log on to use the online shipping options unless I create a new account log-in blah, blah, blah.
I was headed out for lunch anyway so I figured I'd just go to the UPS Store and give them the account number and have them create the shipment. "Sorry, we can't do that because we have no way of verifying that the account belongs to you". The guy then proceeded to tell me how I had to go to the closest drop-box to get one of the forms to hand-write, which I could also put our account number on.
How can the UPS STORE not be able to verify the account number but I can just randomly hand-write the account on a shipping document and throw it in the dropbox? That's fucking retarded!
No comments:
Post a Comment